Sunday

Idea Select Privilege Customer Programme for Prepaid Users: Check Benefits and Eligibility


Highlights


  • The benefits include faster and preferential customer service and query resolution


  • The customers also enjoy Idea Select Deals, discounts and free movie tickets




Vodafone Idea has been putting up competition lately to the other rival telcos using its attractive offers and new plans. We saw Airtel launch a new Airtel Thanks benefit scheme for its subscribers which is a tier based customer programme to reward the most loyal subscribers of the telco. As part of this programme, consumers enjoy exclusive benefits and very attractive deals. However, what’s interesting to note is that Idea has also got a similar scheme for its prepaid and postpaid subscribers which is not known to many people. In this piece, we are going to be looking at the privilege programme for Idea prepaid subscribers. Now it is entirely possible that you might not find these benefits as attractive as Airtel Thanks benefits, but if you are an Idea subscriber and you are eligible, then there’s a chance that some of the benefits listed here might interest you.



Idea Select Gold Programme Eligibility and Benefits


The first tier in the Idea Select privilege programme for prepaid subscribers is the Gold tier. Idea has noted that to be eligible for this level, the prepaid subscriber must be an Idea subscriber for at least 3 months. In addition to this, their monthly average usage must be Rs 725 with a minimum usage of Rs 375. As far as the benefits of this tier are concerned, Idea has noted that subscribers will enjoy direct and faster resolutions when they connect with customer care executives. They will also be able to experience a quicker resolution of queries at customer care call centres. In addition to that, there is also going to be a provision to forward your preferential status when you move cities so that you continue to enjoy these benefits.


Some of the more exciting offers under this scheme will include a 20% discount up to Rs 100 on movie tickets every month and a customised My Idea App which will come with additional features enabling the subscribers to manage their account efficiently. Additionally, the subscribers will enjoy Idea Select Deals with over 100 brands across lifestyle, dining, travel, fashion, fitness, footwear and more.


Idea Select Platinum Programme Eligibility and Benefits


The next tier in the Idea Select Prepaid programme is the Platinum tier and to be eligible for this, the subscriber must be an Idea Prepaid subscriber for at least 3 months similar to the abovementioned tier. They must also have a monthly usage of at least Rs 1,500 with minimum usage of Rs 725. The special privileges will include direct and faster resolution with customer care executives, speedier resolution of queries. The Idea Select Platinum customers will also be able to enjoy 1 complimentary Matinee Movie tickets every month (Max Rs. 150 per ticket) on BookMyShow. Lastly, the benefit of customised My Idea app and Idea Select Deals remains the same as in the Gold tier.


Idea Select Titanium Programme Eligibility and Benefits


The highest tier status in the Idea Select prepaid programme is the Titanium tier. To be eligible for the Titanium customer status, the prepaid subscriber must be a customer for at least three months and should have an average monthly usage of Rs 3,000. In this tier, all the special privileges like direct and faster customer service, quicker query resolution, customised My Idea app and Idea Select Deals remain the same as the above two tiers. However, the added advantage that the Titanium members get to enjoy includes 2 complimentary Matinee Movie tickets every month (Max Rs. 150 per ticket) on BookMyShow.

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